The City Government of Cagayan de Oro is rolling out a no contact strategy for new and renewing business registrants in 2021, a must in pandemic response and under the nation’s Ease of Doing Business Act (R.A. 11032).

Online option

Taking center stage in this initiative is the Philippines’ first ever online billing and payment system, which clinched for Cagayan de Oro the Best in Digital Payment Award in the 2017 Digital Governance Awards (DGA 2017).

Business and real property taxes may be settled online, including building permit fees, traffic citations, market stall rentals, and fines, through the following payment options: Visa credit/debit cards, Bancnet, Land Bank, Robinsons Bank online banking, Union Bank, RCBC Bank, and cash payment centers such as 7-Eleven, ECPay and Bayad Express.

One-time assessment and payment

Business registrants can access one-time-assessment-one-time-payment online, with the City Finance Department electronically obtaining requirements from regulatory offices on their behalf.

Also integrated into the system is Barangay Clearance issuance and fees, embodied in the Ease of Doing Business Ordinance of Cagayan de Oro, the fruit of extensive consultations involving the executive and legislative branches of the city government, as well as the barangay councils, and the business community.

Onsite BOSS

To facilitate the transition and accommodate the transactions of those who have no access to technology, the Business-One-Stop-Shop (BOSS) in City Hall will be open, relocating to the open-air quadrangle within the city hall compound.

The Bureau of Fire Protection (BFP), and the Office of the City Building Official (OBO) will be onsite with roving Higalang Kaabag assistants on hand to guide clients.

Inquiries and feeback are welcome via the CLOUDia app on the City Finance Department website, or the Oro-TIPC FB page and website.